Skip to Content
Merkur logo
Merkur Slots Machines

SLOTS FAQS

FAQs

How old do I need to be to play in your venues?

Our venues are for individuals aged 18 and over. We operate a Think25 policy, so please bring photo ID to verify your age.

What is an ‘Adult Gaming Centre’ (AGC)?

‘Adult Gaming Centres’ (AGC’s) are the technical description now given by the 2005 Gambling Act to town and city centre located slot machine lounges. These businesses cater for male and female audiences from 18 years upwards and provide an alternative form of leisure on the high street.

Typically an AGC operates out of 1000 square feet, in a good secondary pitch on the ‘High street’ and contains around 40 gaming machines. The majority of MERKUR Cashino and MERKUR Slots venues are open 24 hours a day.

Where is my nearest venue?

With over 220 locations across the UK, you can use our venue finder to locate your nearest MERKUR Slots.

I’m new to playing slots. How will I know what to do?

Our friendly team is ready to welcome you and guide you through our games. For a head start, visit our New to Gaming page for helpful tips and information.

What kinds of arcade games are available?

We offer a mix of new and classic titles from various manufacturers, ensuring a diverse gaming experience. Visit our Games page to explore our latest selection.

How do you win arcade games?

The maximum prize on slot games is £500. Remember, gaming is for fun—always play within your limits. For more information, check out our Safer Gambling page.

Do all games play the same way?

Each game has unique features like community play, Megaways, free spins, and pots. To get familiar with the different types of games before you visit, check out our New to Gaming page or speak to our friendly team in-venue for guidance.

Where can I learn more about your charitable work and initiatives?

To discover more about our commitment to giving back, visit our Social Responsibility page, where you can explore our latest donations and initiatives that support communities and causes we care about.

Can’t find what you’re looking for?

Feel free to Contact Us for further assistance.

Gamble Aware 360 Program
Think 25 Logo

WITH MERKUR

CherriesCoinChip

Our promotions

Explore promotions from across the whole MERKUR family! From free plays to huge cash prizes, there’s always something to get excited about at MERKUR Slots.