CORPORATE
RESPONSIBILITY
We’re committed to integrity, transparency, and accountability. Our corporate responsibility approach upholds the highest standards in compliance, ethics, and employee well-being, while positively impacting the communities we serve.
Our Commitment
Our Corporate Social Responsibility is applied to three key levels – our company, our teams, and our customers. At every level, we are committed to proactively upholding the regulatory framework, based on the three core licensing objectives:
FAIR EMPLOYMENT
OPPORTUNITIES
We champion diversity, fair wages, and career development, ensuring an inclusive and supportive workplace for all employees.
COMPLIANCE &
GOVERNANCE
We meet the highest industry standards, ensuring full legal and regulatory compliance, transparent tax policies, and responsible engagement with authorities.
RESPONSIBLE
PRACTICES
From ethical operations and financial transparency to ensuring our supply chains meet our high standards, we operate with integrity at every level.
Beyond compliance, we strive to lead by example in ethical business practices, responsible gaming, and fair employment. Trust, fairness, and integrity are at the heart of everything we do, ensuring a safe and inclusive environment for both our employees and customers. Our strict governance policies ensure full legal and regulatory compliance, while our robust player protection measures prioritise safer gambling and responsible gaming at every step.
We are equally committed to our people, fostering a workplace that champions fair pay, equal opportunities, and career development. By investing in our teams, we create a supportive and diverse working environment that empowers individuals to thrive. This dedication extends to our customers, ensuring they not only enjoy a high-quality gaming experience but do so in a safe and responsible way.
Our responsibility goes beyond our venues, as we actively engage with and support the communities we operate in. Through charitable initiatives, sustainability efforts, and local partnerships, we seek to make a meaningful impact. Whether it’s reducing our environmental footprint, supporting important social causes, or promoting industry best practices, we are dedicated to operating as a responsible and forward-thinking business.
MERKUR Casino UK is a supporter of the Responsible Gambling Trust Operating As BeGambleAware® which is an independent charity set up by the UK Gaming industry to provide funding for support and research into the cause and effects of problem gambling.
MERKUR Casino UK hold an Operators Licence issued by the Gambling Commission.
Licence Number: 000-007054-N-100874-001.
CSR DOWNLOADS
CSR POLICY
GENDER PAY GAP REPORT
MODERN SLAVERY POLICY STATEMENT
TAX STRATEGY
CAREERS AT MERKUR
If you’re a people person who brings energy and enthusiasm to everything they do, we’ve got a role for you. From customer service to marketing, IT to operations, we’re looking for friendly faces to join our winning team.
PLAY SAFER
WITH MERKUR
Although gambling and gaming should be enjoyed as a recreational activity, it can cause a problem for a minority of players. We aim to prevent problem gambling and underage access to our venues while simultaneously providing a friendly and entertaining gambling experience for our players. As a responsible gambling operator, the well-being of our players is of utmost importance.
MORE RESOURCES
RESPONSIBility
SOCIAL RESPONSIBILITY
From player protection to community engagement, discover how we go beyond compliance to make a positive impact.
RESPONSIBility
RESPONSIBILITY FAQS
Have questions about our corporate and social responsibility efforts? Find answers to common queries about our commitments.
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
CSR is at the heart of everything we do, ensuring that we operate ethically, support our employees, give back to our communities, and uphold the highest standards of compliance and social responsibility.
SAFER
GAMBLING